Dr. Feng Mai

School: School of Business
Building: Babbio Center
Room: 626
Phone: 201-216-3815
Email: feng.mai@stevens.edu
  • Ph.D., Operations, Business Analytics and Information Systems, University of Cincinnati
  • M.S., Statistics, Miami University
  • B.A., Mathematics, Wabash College

Research Interests

  • Social Media, FinTech, Business Intelligence, Machine Learning

Please find updated information and research papers on my website.

Professional Societies
  • The Institute for Operations Research and the Management Sciences (INFORMS)
  • Association for Information Systems (AIS)
  • Decision Sciences Institute (DSI)
Selected Publications
  1. Zheng, L. N., Albano, C. M., Vora, N., Mai, F., and Nickerson, J. V.. (2019). "The Role Bots Play in Wikipedia", Proceedings of the ACM: Human-Computer Interaction (ACM CSCW).
  2. D Ko, F Mai, Z Shan, D Zhang. (2019). "Operational Efficiency and Patient-Centered Healthcare: A View from Online Physician Reviews", Journal of Operations Management, 65 (4).
  3. X Li, C Wu, F Mai. (2019). "The Effect of Online Reviews on Product Sales: A Joint Sentiment-Topic Analysis", Information & Management, 56 (2),  Download  .
  4. F Mai, S Tian, C Lee, L Ma. (2019). "Deep Learning Models for Bankruptcy Prediction using Textual Disclosures", European Journal of Operational Research, 274 (2),  Download  .
  5. F Mai, Z Shan, Q Bai, X Wang, RHL Chiang. (2018). "How does social media impact Bitcoin value? A test of the silent majority hypothesis", Journal of Management Information Systems, 35 (1),  Download  .
  6. F Mai, M Fry, J Ohlmann. (2018). "Model-Based Capacitated Clustering with Posterior Regularization", European Journal of Operational Research, 271 (2),  Download  .
  7. Y Liu, F Mai, C MacDonald. (2018). "A Big-Data Approach to Understanding the Thematic Landscape of the Field of Business Ethics, 1982-2016", Journal of Business Ethics, (in press).  Download  .
  8. F Qin, F Mai, MJ Fry, AS Raturi. (2016). "Supply-Chain Performance Anomalies: Fairness Concerns under Private Cost Information", European Journal of Operational Research,  Download  .
  9. X Wang, NT Bendle, F Mai, J Cotte. (2015). "The Journal of Consumer Research at Forty: A Historical Analysis", Journal of Consumer Research, 42 (1),  Download  .
  10. JR Evans, F Mai. (2014). "Insights from the Baldrige Award Item-Level Applicant Scoring Data", Quality Management Journal, 2 (21),  Download  .
  11. X Wang, F Mai, RHL Chiang. (2014). "Market Dynamics and User-Generated Content About Tablet Computers", Marketing Science, 3 (33),  Download  .
  • MGT 960 Research in Management (PhD)
  • BIA 652 Multivariate Data Analysis I
  • BIA 658 Social Network Analysis