Windows 7 FAQ

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(New page: {{incomplete}} ==What is Windows 7== "Windows 7" was released officially on October 22nd. It is the latest desktop Operating System released by Microsoft as of the Fall of 2009. For i...)
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===Stevens Provided Notebook Image===
===Stevens Provided Notebook Image===
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The Stevens Helpdesk is currently developing an image (snapshot) using the Windows 7 Operating System for the class of 2013, using the EliteBook 8530w Notebook.
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The Stevens Helpdesk is currently developing an image (snapshot) using the Windows 7 Operating System for the [[Class 2013 Compaq 8530w Notebook|class of 2013]], using the EliteBook 8530w Notebook.
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Images for the Compaq 8510w (class of 2012 and 2011) will be developed as soon as the image for the 8530w is completed.
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Images for the Compaq 8510w ([[Class 2012 Compaq 8510w Notebook|class of 2012]] and [[Class 2011 Compaq 8510w Notebook|2011]]) will be developed as soon as the image for the 8530w is completed.
===MSDN AA===
===MSDN AA===
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Stevens Institute of Technology is a member of the Microsoft Developers Network Academic Alliance ([[MSDN AA]]). Undergraduate students, faculty, and staff have the ability to request [[MSDN AA]] account through the Stevens Helpdesk Ticking System. Windows 7 Professional (32bit and 64bit) is available via an MSDN AA account.
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Stevens Institute of Technology is a member of the Microsoft Developers Network Academic Alliance ([[MSDN AA]]). Undergraduate students, faculty, and staff have the ability to request an [[MSDN AA]] account through the Stevens Helpdesk Ticking System. Windows 7 Professional (32bit and 64bit) is available via an MSDN AA account.
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The MSDN website will provide a download for the DVD image of the Windows 7 installer. This means, if you plan to obtain Windows 7 from the MSDN website you will need a blank DVD-R to burn the downloaded Windows 7 DVD image.  
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The MSDN website will provide a download for the DVD image of the Windows 7 installer and an installation key. This means, if you plan to obtain Windows 7 from the MSDN website you will need a blank DVD-R to burn the downloaded Windows 7 DVD image.  
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[[Category:Windows 7]]
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You will then need the burned disk in the DVD drive. The Windows 7 installer application should launch and guide you though the installation.
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You will then need to have the burned disk in the DVD drive. The Windows 7 installer application should launch and guide you though the installation.
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WARNING: Installing Windows 7 from the [[MSDN AA]] will require you to re-install all your programs. Keep in mind that many applications are still not officially supported by Windows 7. It is recommended to check any application manufacture websites to verify compatibility.  
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WARNING: Installing Windows 7 from the [[MSDN AA]] will require you to re-install all of your programs. Keep in mind that many applications are still not officially supported by Windows 7. It is recommended to check any application manufacture websites to verify compatibility.  
==Common Problems with Windows 7 on Campus==
==Common Problems with Windows 7 on Campus==
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===Connecting to Wired Network===
===Connecting to Wired Network===
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Connecting to the wired network in public locations typically requires [[802.1x]] authentication. Unfortunately, the service which provides 802.1x functionality for wired connections is turned off by default. To enable the service open the start menu and type "Services" in the search box and open the first Program named 'Services'. (Alternatively the Services program can be opened from the Control Panel by finding the icon within Administrative Services.)  
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Connecting to the wired network in public locations typically requires [[802.1x]] authentication. Unfortunately, the service which provides 802.1x functionality for wired connections is turned off by default. To enable the service, open the start menu and type "Services" in the search box and open the first Program named 'Services'. (Alternatively the Services program can be opened from the Control Panel by finding the icon within Administrative Services.)  
The Services window should list all started/stopped services on the machine. Navigate to the bottom of the list and find "Wired Autoconfig". Double click to open the properties for the service. Change the startup type to 'Automatic' and hit the start button.  
The Services window should list all started/stopped services on the machine. Navigate to the bottom of the list and find "Wired Autoconfig". Double click to open the properties for the service. Change the startup type to 'Automatic' and hit the start button.  
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If you have a wire plugged into the Campus network (on an active port) and you start the service a dialog button in the bottom-right side of the screen should appear. Clicking within this window should open a dialog-prompt asking for your [[Campus Domain Account]] credentials.  
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If you have a wire plugged into the Campus network (on an active port) and you start the service, a dialog button in the bottom-right side of the screen should appear. Clicking within this window should open a dialog-prompt asking for your [[Campus Domain Account]] credentials.  
===Hitting Terminate instead of Connect===
===Hitting Terminate instead of Connect===
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When connecting to a Campus network the computer will be asked to trust a certificate from Campus. The Winodws 7 implementation of the dialog places the 'Connect' button in a location to protect the user from accepting an untrusted certificate.
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When connecting to a Campus network, the computer will be asked to trust a certificate from Campus. The Windows 7 implementation of the dialog places the 'Connect' button in a location to protect the user from accepting an untrusted certificate.
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[[Category:Windows 7]]

Revision as of 18:05, 18 November 2009

This article is currently a work in progress. Information regarding topics on this page may be missing or incorrect.
If you need additional help with this issue while IT staff members finish this page, please call the Helpdesk at x5500 or email us at helpdesk@stevens.edu


Contents

What is Windows 7

"Windows 7" was released officially on October 22nd. It is the latest desktop Operating System released by Microsoft as of the Fall of 2009.

For information about Windows 7 please see Microsoft's website. http://www.microsoft.com/windows/windows-7/

How can I get Windows 7

Stevens Provided Notebook Image

The Stevens Helpdesk is currently developing an image (snapshot) using the Windows 7 Operating System for the class of 2013, using the EliteBook 8530w Notebook.

Images for the Compaq 8510w (class of 2012 and 2011) will be developed as soon as the image for the 8530w is completed.

MSDN AA

Stevens Institute of Technology is a member of the Microsoft Developers Network Academic Alliance (MSDN AA). Undergraduate students, faculty, and staff have the ability to request an MSDN AA account through the Stevens Helpdesk Ticking System. Windows 7 Professional (32bit and 64bit) is available via an MSDN AA account.

The MSDN website will provide a download for the DVD image of the Windows 7 installer and an installation key. This means, if you plan to obtain Windows 7 from the MSDN website you will need a blank DVD-R to burn the downloaded Windows 7 DVD image.

You will then need the burned disk in the DVD drive. The Windows 7 installer application should launch and guide you though the installation.

WARNING: Installing Windows 7 from the MSDN AA will require you to re-install all of your programs. Keep in mind that many applications are still not officially supported by Windows 7. It is recommended to check any application manufacture websites to verify compatibility.

Common Problems with Windows 7 on Campus

Connecting to Wired Network

Connecting to the wired network in public locations typically requires 802.1x authentication. Unfortunately, the service which provides 802.1x functionality for wired connections is turned off by default. To enable the service, open the start menu and type "Services" in the search box and open the first Program named 'Services'. (Alternatively the Services program can be opened from the Control Panel by finding the icon within Administrative Services.)

The Services window should list all started/stopped services on the machine. Navigate to the bottom of the list and find "Wired Autoconfig". Double click to open the properties for the service. Change the startup type to 'Automatic' and hit the start button.

If you have a wire plugged into the Campus network (on an active port) and you start the service, a dialog button in the bottom-right side of the screen should appear. Clicking within this window should open a dialog-prompt asking for your Campus Domain Account credentials.

Hitting Terminate instead of Connect

When connecting to a Campus network, the computer will be asked to trust a certificate from Campus. The Windows 7 implementation of the dialog places the 'Connect' button in a location to protect the user from accepting an untrusted certificate.

Please add more here.

Word Crashing on Exit

Please add more here.

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