Troubleshooting Mac OS X Snow Leopard 802.1x

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==Troubleshooting and Repairing Wireless 802.1x in OS X Snow Leopard==
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===Step 1: Open Network Preferences===
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Open your '''Network Preferences''' and make sure that you are disconnected from any wireless network that you may be connected to.
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===Step 2: Find Utilities===
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In your '''Applications''' folder, locate the '''Utilities''' folder.
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{{Visual guide|img=Fixit1.png}}
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===Step 3: Find Keychain Access===
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In the '''Utilities''' folder, locate '''Keychain Access'''.
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{{Visual guide|img=Fixit2.png}}
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===Step 4: Delete the cached password===
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In '''Keychain Assistant''', locate and '''delete''' the item titled '''WPA: Stevens Student'''.
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{{Visual guide|img=Fixit3.png}}
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===Step 5: Quit Keychain Access===
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You can now quit '''Keychain Access'''.
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===Step 6: Go into Advanced Settings===
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Open your network preferences and select the '''Advanced''' button located in the bottom right corner.
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{{Visual guide|img=Fixit4.png}}
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===Step 7: Check the TCP/IP settings===
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Under the '''TCP/IP''' tab, make sure that where it says '''Configure IPv4''' you have selected '''Using DHCP'''.
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Also, make sure that where it says '''Configure IPv6''' you have selected '''Automatically'''.
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{{Visual guide|img=Fixit5.png}}
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===Step 8: Delete your old Wireless Profile===
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Click on the '''802.1x''' tab. Select the '''WPA: Stevens Student''' profile that is listed under '''User Profiles'''. '''Delete''' this profile by selecting the '''-''' sign located at the bottom of the User Profile list.
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===Step 9: Add a new Wireless Profile===
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Select the '''+''' sign and select '''Add User Profile'''.
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{{Visual guide|img=Fixit7.png}}
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===Step 10: Configure the new Wireless Profile===
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* Title the profile '''WPA2: Stevens Student'''.
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* In the '''User Name''' feild, type in you stevens username.
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** Note that your username should be a max of 8 charecters and should not be confused with your Stevens email address, which is in the form username@stevens.edu
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*In the password field, enter your '''Campus Domain Password'''. It is imperative that you enter the correct password.
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*In the '''Authentication''' list, make sure you select '''LEAP''' and '''PEAP'''.
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** By default '''TTLS''' is selected. Make sure '''TTLS is unselected'''.
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*Select '''Stevens Student''' from the '''Wireless Network''' drop down menu.
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**Please note that in order for you to select '''Stevens Student''', you will need to have your airport status powered on and you must be in range of the wireless network '''Stevens Student'''.
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*Make sure tht '''WPA2 Enterprise''' is selected from the '''Security Type''' drop down menu.
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{{Visual guide|img=Fixit8.png}}
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===Step 11: Accept===
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Click '''OK''' and then '''Apply'''
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===Step 12: Connect===
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Next to where it says '''802.1X: WPA2: Stevens Student''', select '''Connect'''.
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{{Visual guide|img=OSX802.1x8.png}}
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===Step 13: In case you still can not connect===
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If you have followed all of the instructions correctly, you should be able to connect to the wireless '''Stevens Student''' network. If you are still ubable to connect, you should contact the help desk.
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[[Category:Networking]]
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[[Category:OS X Snow Leopard]]
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[[Category:Tutorials]]
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Latest revision as of 17:59, 21 March 2014

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