Fingerprint Reader 8560w

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Driver Issues

If you wish to use your fingerprint scanner for logging into your machine or websites, you will have to install HP ProtectTools Security Manager. This application features working drivers, however is bulky and attempts to manage more than just your Windows password. It adjusts BIOS Settings, requires verification for BIOS access and can negatively affect boot times. We recommend that users do not install this application if they wish to have only their Windows password managed with the fingerprint reader. Below, you can find instructions for installing and setting up HP ProtectTools Security Manager if you choose to use it.

HP ProtectTools Installation Guide


Download the installer from the HP Website: Direct Link


1. Double-click the installation file. It should be called sp53478.exe

2. When prompted if you want to run this file, click Run.

3. Press Next.

4. Select I accept the terms in the license agreement, then click Next.

5. Leave the default folder, then click Next.

6.Click Next.

7. Click Install.

8. If the screen below appears select Automatically close and attempt to restart applications.

9. If the screen below appears save your work and close all other applications, then select OK.

10. Once the installation has completed, click Finish.

11. When prompted to restart your computer, save your work, then press Yes.


1. Once your machine reboots, you will be asked to set up your fingerprints. To do this, click Next.

2. Verify your Windows password, then select Next.

3. If you want to setup SpareKey, you can do so here, then select Next, otherwise select Skip SpareKey Setup

4. Ensure that only Windows Logon Security is selected then press Next.

5. Ensure that Fingerprints is selected. Then press Next.

6. Click on the finger you'd like to enroll.

7. Swipe your finger three times or until the software is satisfied.

8. Select another finger and enroll it. You MUST enroll at least two fingers.

9. Once you've finished enrolling your fingers, press Next.

10. At this point the wizard will complete, click Finish.

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