Wimba Classroom

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Wimba Classroom 6.0, cornerstone of the Wimba Collaboration Suite 6.0, is a live, virtual classroom environment with robust features that include audio, video, application sharing and content display, and MP4 capabilities. Its pedagogical design and ease-of-use ensures that educators and students engage as if they were meeting face-to-face. Advanced features such as polling, whiteboarding, presenter on-the-fly, resizable chat areas and participant lists, usage analytics tools, and MP3 or MP4 downloads enable further dynamic interaction between students and educators.

Contents

Additional Guides
Wimba Classroom Presenter Guide Add Your Photo or Logo to the Branding Frame

General Information

A list of supported browsers and operating systems can be found below.

Wimba Classroom Supported Operating Systems, Java & Browsers *

OS

Browser
Java (JRE)

Supported

Unsupported

Win 7***
Win Vista
Win XP

Internet Explorer

7.0 - 8.0


Java v.6+ (1.6)
XP/Vista/Win7

Java v.5+ (1.5)
XP/Vista only

Firefox

3.0, 3.6


Other

 

AOL, Opera, Chrome, Safari

OS

Browser
Java (JRE)

Supported

Unsupported

Mac OS X
10.6
10.5
10.4

Safari

3.0, 4.0**


6.+ (1.6)
5.+ (1.5)

Firefox

3.0, 3.6


Other


AOL, Opera, Chrome, IE

* Browsers listed in the Supported section are recommended browsers for use with the Wimba Classroom. Browsers that are not listed have not been tested fully and therefore may or may not work with the Wimba Classroom.

** Safari 4.0 is only supported for use with Wimba Classroom on Mac OS 10.5+.

*** Windows 7 only support java version 6 (We have found that some computers shipped with Windows 7 are also shipped with an incompatible version of java version 5. Users running Windows 7 may need to remove the older java 5 installed version and install the more recent Java 6 version).

NOTE: Internet connection: Wimba recommends a stable broadband connection. Those connecting over wireless broadband and satellite connections may experience poor connection quality due to poor signals.

For Instructors

This section contains information regarding the Instructor portion of eLearn. It contains information about system requirements and guides on how to use its features as an instructor.

System Requirements

  • 1 GB or higher recommended
  • Broadband Internet access
  • Internet access broadband connection
  • Soundcard w/ mic and speakers

Wimba recommends using headsets (such as Plantronics DSP 500) instead of external speakers or microphones, particularly built-in microphones of laptops

For Students

This section contains information regarding the Student portion of eLearn. It contains information about system requirements and guides on how to use its features as a student.

System Requirements

  • 512MB (1 GB or higher recommended)
  • Internet access at 56k or above (broadband recommended)
  • Soundcard w/ mic and speakers

Wimba recommends using headsets (such as Plantronics DSP 500) instead of external speakers or microphones, particularly built-in microphones of laptops

Using Wimba Classroom

Tutorial Name Description Link
Creating Wimba Room How to create a Wimba Room in Moodle. Note: Wimba archives can not be brought over using Backup/Restore from term to term. If you want to bring archives from term to term you must convert your archives into web links using the Wimba Guest Access link per archive. Link
Creating Student Wimba Room How to create Wimba rooms where students can interact and use presentation tools with other group members. Link
Wimba Branding Frame How to add images to the Wimba branding frame as a default image for the Wimba room. Link
Convert Wimba Archives to Web links How you can convert your Wimba archives to web links so that you can bring them from one Moodle course to another via Backup/Restore or via Import. This process will need to be repeated for each archive. Link
User Interface
Tutorial Name Description Link
Content Frame Information about the Content Frame Link
Text Chat Frame Information about the Text Chat Frame Link
Resizing How to resize the interface Link
Status Indicators Information about status indicators in the Participant Area Link
Room Pulse Information about room pulse in the Participant Area Link
Application Share

Application Sharing allows you to share all or part of your desktop with participants. For instructions on how to use Application Sharing, please click the preferred format. (PDF | Video)
Below you can find guides on specific tasks in Application Sharing.

Tutorial Name Description Link
Authorizing How to authorize Application Sharing in your Web Browser Link
Running AppShare How to run an Application Sharing session Link
Best Practices Overview of important practices to follow Link
Technical Notes List of Technical Notes about Application Sharing Link
WimbaMedia

Wimba Classroom makes it easy to use audio and video calling. WimbaMedia is the infrastructure used by Wimba to allow the use of live internet calls.
Below you will find specific guides on using WimbaMedia.

Name Description Link
Authorizing How to authorize the WimbaMedia Java applet Link
Media Bar Overview of the Media Bar in Wimba Classroom Link
NetStats Overview of network status monitor Link
Options Overview of the Options for WimbaMEdia Link


Below you will find specific guides on using Audio and Video Calling features of WimbaMedia.

Type Name Description Link
Audio Broadcasting How to broadcast an audio stream Link
Volume Control Overview of the Volume Control in Wimba Classroom Link
Privelages Overview of how to administer speaking privelages Link
Common Issues How to solve common technical issues Link
Video Video Window Overview of the Video Call Window Link
Video Preview How to use the Video Preview Link
Broadcasting How to initiate a video broadcast Link
Default Presenter Overview of the Default Presenter feature Link
Privelages Overview of how to administer video privelages Link
Video Lock How to lock video broadcasting to a single user Link
Content Display

Content Display allows the instructor to display content such as Powerpoint Slides. For instructions on how to use Content Display, please click the preferred format. (PDF | Video)
Below you will find specific guides for Displaying Content in Wimba Classroom.

Name Description Link
Content Slides How to display Content Slides Link
Preview Button Overview of the preview button and its features Link
Slide Targets Guide to understanding Slide Targets Link
On-the-fly Content How to display content that has not been added to a presentation Link
Live Applications How to share applications with users Link
eBoard

Below you will find guides on using eBoard.

Name Description Link
Overview Basic overview of the eBoard interface Link
eBoard Tooks Overview of the eBoard Tools Link
Enable Users Guide on enabling participants to use the eBoard Link
Presentation Guide

Detailed information about every aspect of the WC interface and Presentation Tools, as well as advice for solving any technical problems you may experience can be found in the following formats. (PDF | WebHelp)
Below you will find specific guides on Presentation Tools.

Name Description Link
Archive Status How to modify Archive Status Controls Link
Content Tab Overview of the Content Tab and its Features Link
Slide List Information about the Slide List Link
Select Folder Guide on how to show materials from a different content folder Link
Import Powerpoint Information about the Import Powerpoint Button Link
Content Frame Information about the Content Frame Link
Presenter's Console How to resize or move the Presenters Console Link
Slide Annotation

Slide Annotation allows the instructor to dynamically annotate a slideshow. For instructions on how to use Slide Annotation, please click the preferred format. (PDF | Video)

Breakout Rooms

Below you will find specific guides on using Breakout Rooms.

Name Description Link
Creating Rooms How to create a Breakout Room Link
Moving Users Guide to moving users in and out of breakout rooms Link
Chat Privelages How to administer chat privelages to users Link
Saved Content Information about saved content in Wimba Classroom Link
Archiving Guide on archiving of breakout rooms Link
Interactive Polling

Below you will find specific guides on how to use Interactive Polling in Wimba Classroom.

Name Description Link
Yes/No Poll How to conduct a basic poll Link
Multiple Choice Poll How to conduct a Multiple Choice Poll Link
Open Ended Poll How to conduct an Open Ended Poll Link
Questionnaires How to conduct a Questionnaire Link
Advanced Polling Overview of the advanced features of polling Link


Web Page Display

Web Page Display will allow the instructor to display web pages in Wimba Classroom. For instructions on how to use Web Page Display, please click the preferred format. (PDF | Video)

Troubleshooting

Tips and Hints

Unstable connection while connected over wireless- A poor wireless connection can be the cause of frequent outages. A wired connection provides a more reliable connection to the Wimba media server. A wired connection also eliminates network lapses, which ensures a better connection. When using a wireless connection, you are subject to choppy audio, audio\video misalignment, and frequent disconnects. It is best to use a wired connection in order to establish a stable connection with the Wimba media server.

Echo feedback disrupting synchronous Wimba Live Classroom session - This isssue typically arises when more than one person in the class attempts to use the Lock Talk feature in conjunction with utilizing their desktop or laptop speakers instead of using headphones. The audio from the speakers is recorded by the microphone and, since the microphone is in the Lock Talk mode, that audio creates an echo loop that will not cease until Lock Talk is turned off. In order to avoid this echo feedback, users should use headphones instead of external speakers. Alternatively, only the main speaker should ever use the Lock Talk feature

Delay in the audio transmission in Live Classrom- If you experience a delay in the audio signal where the sound seems to lag behind the slides, this can mean that you have a poor connection to the Wimba media server. Using a lower-level internet connection such as dial-up or connecting during times of excessive network traffic can cause this issue. To alleviate this, it is recommended to use the Live Classroom phone simulcast option. This feature can also be used when your system does not have audio capabilities. The feature will allow you to listen to the audio feed over the phone while you view the slide presentation on the computer. To find out the phone simulcast info, (1) click the phone icon in the media bar, (2) go to the Wimba Live Classroom lobby and click on the phone icon just under the Enter Room button or (3) type /phone in the chat area.

Error Code Table

The following table lists some commonly encountered error codes and their respective solutions.

Code Error Name Description Solution
132 JSecureDoor Error This error sometimes occurs during the setup process. It will cause the user to lose audio or the capability to see slides in a session. This error occurs when there is an incompatibility between Microsoft Vista and Java. To resolve the issue, please download and install the newest version of Java from www.java.com or by following this guide
142 Unable to Download Door Archive This error occurs when Wimba did not install successfully. To resolve the issue, please run the Setup Wizard again to ensure that the software is installed completely.
160 Invalid Door Archive This error occurs when Java is either outdated, or improperly installed. To resolve the issue, please download and install the newest version of Java from www.java.com or by following this guide
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